Background: I am a skilled facilitator with nine years experience in process facilitation. I have consulted to and facilitating workshops for Fortune 500 companies as well as community, educational and non-governmental organizations.

I have conducted multi-day workshops for groups of up to 160 in Singapore, Sweden, Panama, Mexico, Nepal, the United States and Canada.

Design Work: I started in human centered design and usability for software and digital media, but have contributed to design and strategy projects involving:

• Traditional marketing and communications
• Urban planning and design
• Interior and environmental design
• Service design

I have worked in sectors and vertical industries including:

• Automotive, hospitality and tourism, healthcare, personal and business finance
• Consumer electronics, computers,  consumer and enterprise software
• Non-profit and non-governmental organizations
• Local, municipal, provincial and federal governments

Techniques, Training and Certification: I draw on facilitation techniques from the Technology of Participation, Open Space Technology, design charrettes, the World Cafe and classic mediation. Training includes:

• 2011 – Art of Hosting (Berkana Institute)
• 2010 – National Charrette Institute Certificate Training (National Charrette Institute)
• 2009 – Certified Professional Facilitator (International Association of Facilitators)
• 2008 – ICA Professional Facilitator Program (ICA Associates Canada)
• 2007 – Introduction to Conflict Resolution (Mount Royal University)

Memberships:

• International Association of Facilitators
• International Association for Public Participation